There's a lot of noise in our social media channels. I'm busy clogging up your Twitter feed with my deep thoughts, your friends are sharing their millionth baby picture on Facebook, and Scoble is filming startups in your living room on Google+. There is an unfathomable amount of data being produced every second, as social networks, apps, chat, etc. now facilitate real-time communication and sharing -- making email feel like the Pony Express. This makes it nearly impossible for people (and their businesses) to stay on top of -- among other things -- the real-time communication happening between their customers.Source: http://feedproxy.google.com/~r/Techcrunch/~3/C0m5y6uwgd0/
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